Top Beauty Pie FAQs Answered

Q. There’s so much choice, I don’t know what to try?

Ah yes, that’s a common (but lucky) problem! The good news? BEAUTY PIE skincare, haircare and bodycare have been expertly curated (by guru of skincare gurus, Marcia Kilgore) so... you can mix and match it, and test different formulations, until you find a combination that best supports your hair or skin for every season (it’s likely you’ll want more exfoliation in the Spring and Autumn, more moisture in the winter, more deep cleansing and pre-during-after sun stuff in the summer).

The truth? Rarely do two complexions act alike. So while we can suggest a great basic starter routine to balance your oil/water levels, which is what it’s all about, it’s up to you - and actually very easy - to experiment. Of course we’ve got every product coded by skin type (dry vs dehydrated vs sensitive etc.), by concern or problem (hyperpigmentation vs oily skin vs acne-prone skin etc.), or by family, so you can search yourself. We are also always on stand-by if you need great help or a personalised suggestion.

Q. Now that I can afford all this great skincare, what’s the best way to layer it?

General rule of thumb for layering your skincare is that you put the least viscous (or runniest, thinnest, fastest-absorbing) product on your face first and layer in order of the next runniest, then the next, so that thickest ends up on the top. So after cleansing and toning/prep/mist, apply any active drops first, then any serums, then moisturisers. (Think of any Superactive Capsules like a serum, in this instance).

Use everything on your face and all the way down your neck. And do NOT forget your eye cream, which yes, has been formulated differently, to make up for the reduced concentration of oil glands in the skin around your eyes. Sunscreen always goes on top, and the only thing that you layer over sunscreen would be powder, concealer or foundation...

Now most skincare formulations can be easily layered over-top of each other, with no ill effects, but there is one common mistake: over-exfoliating. Because your skin’s barrier layer needs to be healthy and intact, and well balanced with enough natural oils and hydration to keep your skin from overreacting and being sensitive, unless you have an extremely oily complexion, or are suffering from stubborn acne, regular intense exfoliation is unnecessary and can unnecessarily sensitise your skin. And remember, some studies are now showing inflammation may be one of the biggest causes of ageing.

Stick with a gentle daily exfoliating (like Micropeeling Super Drops, which are smoothing and antimicrobial, but at the same time hydrating, efficacy boosting, and amazing for all skin types) and keep your stronger acid exfoliators (like the FRUITIZYME Five Minute Facial or the Super Pore-Detox Black Clay Mask or our Dr Glycolic tonic and peeling pads for once or twice a week.

Lastly - you might be loving layering. Or you might be someone who prefers a one-shot power cream like Super Healthy Skin Ultimate Anti-Ageing Cream – under sunscreen of course. There are hundreds of permutations and combinations that can deliver really great results, and sometimes the fun is testing/trialling and finding them! If you have sensitive skin, you’ll want to stick to our products flagged as “for sensitive skin” or “for all skin types”. Still have questions? Email us...

Q. Why don’t you ship to Ireland/Canada/Australia/Europe/Denmark yet?

We know this is frustrating for non UK/USA residents and we appreciate your patience and enthusiasm. We have two hurdles. The first (for Europe) is Brexit, which could throw a wrench into our ability to easily internationally ship. And the second is that really, to do this well, we need to deliver within two to three days, and splitting our warehouses and inventory into many small pieces is complicated. We’re going to have to walk before we run with new territories.

Q. Are your products tested on animals?

No, our products are not tested on animals. We don’t have our labs test on animals on our behalf, nor do we sell in territories that require us to test on animals.

Q. Is your packaging eco-friendly?

We're not perfect yet, but we are always improving. Our cartons, shipping boxes and packaging materials are all fully recyclable. We're focusing on including as much recycled material in each product to reduce virgin material where we can, making some products refillable and as recyclable as possible, all while delivering the luxury experience you love!