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Why FREE SHIPPING is never really FREE

And how BEAUTY PIE now manages to offer flat-rate shipping.

Mix of Products in a Box

1 Min Read

Sometimes a theory doesn’t really translate when you put it in practice. Like edible collagen gummy bears that don’t really do much for your hair and nails, or swallowing packets of EUK-134 - better known to the skincare chemistry geeks as superoxide dismutase, thinking that somehow, the age-fighting antioxidants will survive the acid labyrinth in your gut and heroically fight their way to your face, leaving your skin void of cell-destabilising free-radicals. Theoretically, these products sound exciting. In practice, they just don’t really work.

Kind of like FREE SHIPPING - which we all like to think is free, but it’s not. Because deep down we all know that shipping something costs money, free shipping feels like a discount.

You’ll see. You’ll reapply these products for no other reason but to feel them.

Of course it’s highly likely that when you’re being offered FREE SHIPPING, the actual cost has been baked into the prices of the products themselves, and/or it's part of a strategy to increase your order size.

And few of us, when in the thralls of shopping for our favourite exfoliating masks, or lash-lengthening mascaras, or Vitamin C serums and Ferulic Acid Creams want to think about how much it’s going to cost us to get them to our doorstep. Must we actually calculate?

We may have made a mistake when we left it to our members to understand the math on our transparent shipping & handling (which, with our no-middleman product pricing being so low, can seem high by comparison). At the PIE, we pay a third-party warehouse for order processing (a flat rate)+ picking & wrapping packing (a small charge per item) + basic postage (a flat rate). All of this is totally transparent.

You pay exactly what we pay.

Members (and not-yet-members) keep asking about handling fees and what they are. So, to make things simpler, as of 26/07/2018 we are transparently moving our warehouse’s picking and packing fees (handling fees) into the ‘warehouse’ column in the MEMBERS PRICE breakdown of each BEAUTY PIE product.

The overall cost to you is exactly the same, but SHIPPING will show as a FLAT RATE for every order (unless you opt for an express shipping option, obviously).

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BEAUTY PIE Staff

a year ago

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The PIE

5 mins

Let’s start from the beginning

It’s possible you’ve heard of Marcia Kilgore or maybe you live on Mars, but if you’re a woman, or a beauty junkie, or just love shoes, you’ve heard of one of the five (yes, FIVE) companies that she’s launched over the last two decades.

Marcia Kilgore

First came Bliss Spa in 1996. It was the first spa to wrestle facial-giving from the Eastern European monopoly and make it cool. Bliss was awash with top-models, actresses, the literati - Oprah, Calvin, Madonna, Christy, Conan and Donatella were Marcia’s clients - and the line to get in was longer than any who’s who nightclub. In 2006, Kilgore launched the playful product line, Soap & Glory, which was bought in 2014 by British drugstore Boots, and as if she weren’t busy enough, 2007 marked the launch of her hugely popular ergonomic footwear line, FitFlopTM, which today is sold in over 60 markets globally and whose latest campaign is fronted by Uma Thurman (a former Bliss client, natch).

Start shopping, and you’ll see how thousands of members every day are getting up to 5X more for their money!

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