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To join BEAUTY PIE, simply add a membership to your shopping bag and you'll be able to shop at our exclusive members-only prices! You won't pay anything, or officially join, until you check out. If you've chosen BEAUTY PIE® PLUS, you'll pay one upfront fee for the whole year and your membership automatically renews on the same date the following year, unless you cancel. If you've chosen BEAUTY PIE® MONTHLY, your membership fee will be taken on the exact day and time that you originally signed up, each month. If you joined us on the last day of the month, your renewal date will always be on the last day of every month going forward (i.e. in February, which only has 28 days, you'll renew on the 28th rather than the 29th, 30th or 31st). If you have upgraded, downgraded, or had a problem with your payment - resulting in a break in your first membership date - the new date and time of your re-activated membership will be your new renewal date every month. Payment is taken automatically using the card you registered in the 'Payment Methods' tab - marked as your 'Membership Fee Payment Method'. You can amend your method of payment at any time in the My Account section of our website.

Yes! We're NOT a beauty subscription box, we're the first ever luxury beauty Buyers' Club (think about a luxury Costco, but with all premium quality wellness and beauty products, straight from the world's leading third-party suppliers). You shop for what you want, when you want. Some of our customers shop every quarter, others twice a month. It's completely up to you (although we do encourage buying more at once and shipping more thoughtfully).

If you want to cancel your membership, please submit a cancellation order HERE. Please allow at least 72 hours before your next renewal so we have time to process your request. Annual Memberships - If you're on an annual membership, and outside of the initial 14-day cooling off period, we can cancel your auto-renewal at any time, no further membership payments will be taken and your membership will expire at the end of its current term. Monthly Memberships - If you have not yet placed any product orders, you may cancel your membership within 14 days of purchase, you'll be refunded any membership fee paid, and your membership will be terminated. Post 14-day cooling off period, monthly memberships have a 3-month minimum term. After your third-month membership payment has been successfully taken, you're able to cancel your plan at any time. Please note: If you have previously signed up for and cancelled a monthly membership inside of the 3-month minimum, we will be unable to allow this a second time. Free Trial - If you're on a free trial, contact us at any time within your trial and we'll be able to cancel your auto renew. If you fail to do this and roll into the $59 Plus membership, you can contact us with 14 days within the cooling off period and we will cancel your account and refund the $59.

BEAUTY PIE products are produced to our unique specifications (a combination of packaging and product). Our Typical Prices are what you would typically pay at a retailer (online or offline) for a luxury product of similar quality, efficacy and size/weight. Our Typical Price is also the price we charge to customers who shop at BEAUTY PIE without a membership. To ensure our Typical Prices are current and correct, we look at the formulations, ingredients, packaging, uses, claims and product sizes of our luxury and premium beauty competitors, and check their pricing at a variety of well-known online and offline retailers. We also account for taxes and delivery charges. We repeat this benchmarking exercise for every one of our products at regular intervals. Lastly, there is a formula used by the 'old' beauty industry, where the mark-up on the Cost of Goods goal (final finished cost of the product) can be eye-watering. It's all about what they can convince a customer to pay. We think that customers deserve a lot better than that. It's why we started BEAUTY PIE.