Terms & Conditions

Introduction

Welcome to BeautyPie.com (the "Website"). The Website is operated by Beauty Pie Limited, a limited company registered in England & Wales under company number 09647981, with its registered office at Eighth Floor, 6 New Street Square, London EC4A 3AQ, its trading address at 210 New Kings Road, London SW6 4NZ, and the VAT number GB 243 6162 21 (“Beauty Pie”, “our”, “we”, or “us”).

Listed on this page are the terms and conditions which apply to your interactions with us, as well as your purchase of the products listed on the Website ('Products'), so please read them carefully before proceeding (and print if necessary for future reference). By using the Website or placing an order you are agreeing to be bound by the terms and conditions. When we say 'terms and conditions' that includes all documents referred to on this page and any others referred to in them. Where these terms and conditions (or any part of them) have been translated into languages other than English, the English language version takes priority.

These terms and conditions may be modified from time to time but, should this happen, they will be posted on the Website. Your continued use of the Website following the posting of the revised terms and conditions means that you accept and agree to the changes. Changes to terms and conditions won't apply retrospectively unless you agree to it.

If you don't wish to be bound by these terms and conditions then you must not use the Website or buy any Products from it.

Website Content

Unless we state otherwise, all content published on the Website is presented solely for your private, personal and non-commercial use. While we do always try to ensure that the Website is accurate and up to date, we cannot warrant that the content is complete and accurate. We cannot accept any liability or responsibility for any loss which may arise from reliance on material on the Website, whether it is our material or material posted by a third party (e.g. testimonials and comments).

We have the right to change or take down the Website and anything on it without notice, and without liability to you or any third party. Continued use of the Website shall be deemed your acceptance of such changes.

Personal Information About You and Your Visit to The Website

We process information about you in accordance with our Privacy Policy. By using the Website, you consent to this processing and warrant that all data provided by you is accurate.

Content Provided by You

All material which you contribute to the Website or its connected social media accounts, including reviews, feedback, stories, testimonials, Instagram posts, and images ('Contribution'), is subject to our Acceptable Use Policy as part of these terms and conditions.

Transactions Concluded Through The Website

Contracts for the sale of Products formed through the Website, or as a result of your visits to the Website, are governed by these terms and conditions.

All such contracts are binding on you and us and on our respective successors and assigns. We may transfer, assign, charge, sub-contract or otherwise dispose (“Transfer”) of any contract, or any of our rights or obligations arising under it, at any time during the term of the contract.

We will contact you to let you know if we plan to do this and if your rights are adversely affected, seek your consent or give you the right to end your Contract with us.

You may only Transfer your rights or your obligations under these terms and conditions to another person if we agree to this in writing.

The terms and conditions on the Website are subject to change and any contract for the sale of Products will be formed under the terms and conditions in use at the time the contract is made.

Your Right to Access the Website

None of the Products, services, or content on the Website are offered to anyone in any country or jurisdiction where providing them may be prohibited by law. By using the Website, or by creating an account with us, you represent to us that you are legally entitled to use the Website and its Products, services, and content. We rely on this representation in order to provide you with access to, and use of, the Website and its content.

Compliance with Laws

If you are visiting the Website from a location outside the UK, you are responsible for compliance with all applicable laws. If use of the Website, or use of any Products, services, or content offered through the Website are contrary to any applicable law in your jurisdiction, you are not authorised to view or use the Website and you must exit immediately.

If making any of our Products available in your jurisdiction or to you is prohibited, those Products are not offered for sale to you. You accept that if you live outside the UK, you must satisfy yourself that you are lawfully able to access and/or purchase our Products.

How we will communicate with you

Unless we inform you otherwise, all notices you give to us must be sent to customer.service@beautypie.com. We may give notice to you by posting it on the Website or at any address (email or postal) you provide to us. Notice will be deemed received and properly served immediately when posted on the Website, 24 hours after an e-mail is sent to your email address, or three days after the date of posting of any letter.

When using the Website, you accept that communication with us will be mainly electronic. We will generally contact you by e-mail or provide you with information by posting notices on the Website. By using the Website you agree to this means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your legal rights. 

Legal Statements

If our supply of the Products is delayed by an event outside our reasonable control (an 'Event Outside Our Control') then we will contact you as soon as possible to let you know and we will where reasonably possible take steps to minimise the delay. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these terms and conditions, including any contract between you and us concluded under these terms and conditions, such as, but not limited to, a contract for the sale of Products to you, that is caused by an Event Outside Our Control. An Event Outside Our Control may include for example (but without limitation) the following: strikes, lock-outs or other industrial action; civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport; impossibility of the use of public or private telecommunications networks; the acts, decrees, legislation, regulations or restrictions of any government.

Our performance under any contract is deemed to be suspended for the period that the Event Outside Our Control continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Event Outside Our Control to a close or to find a solution by which our obligations under any contract may be performed despite the Event Outside Our Control. If there is a risk of substantial delay caused by the Event Outside Our Control (a delay of more than 30 days) you may contact us to end the Contract and receive a refund for any Products you have paid for but not received.

These terms and conditions including the documents referred to in them (in each case, as amended from time to time) constitute the entire agreement between us and you in relation to use of the Website and/or supply any of the services or any of the Products to you and supersedes all previous agreements in respect of the same.

If we fail, at any time during the term of any contract between you and us concluded under these terms and conditions, such as, but not limited to, a contract for the sale of Products to you, to insist upon strict performance of any of your obligations under that contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the contract or these terms and conditions, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

For example, if you miss a payment and we do not chase you but we continue to provide the Products, we can still require you to make the payment at a later date and we reserve all of our rights for loss or non-repayment by you. No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with the Notices section of these terms and conditions. A waiver by us of any default shall not constitute a waiver of any other default.If any of these terms and conditions or any provisions of a contract concluded under these terms and conditions are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent allowed by law. The terms and conditions, as well as any contract in respect of a transaction carried out through the Website are governed by the laws of England and Wales. Any dispute (including non-contractual disputes) which cannot be resolved between us shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Limitation of Liability Statement

Liability

In this section we set out what we are and are not liable to you for in the provision of the Website and our Products. This section applies to all our terms and conditions. The terms in this section apply only to the extent allowed by law and do not affect your statutory rights as a consumer. Nothing in these terms and conditions limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that may not be excluded or limited under applicable law. Further, with respect to these terms and conditions, the provisions concerning the exclusion or limitation of certain damages is not applicable in New Jersey with respect to statutory damages, punitive damages, loss of data, and loss of or damage to property. We will not be responsible or liable to you for any damage caused by any Contribution, or the loss of any Contribution.

Using the Website

We will do our best to ensure that all material and information published on the Website is accurate. However, the Website is provided on an 'as is' and 'as available' basis and may contain technical inaccuracies or typographical errors. We give no warranties, whether express or implied, in relation to the Website, any third party content accessed on or through the Website, or any transaction that may be conducted on or through the Website, including any warranties of: (a) non-infringement, security or accuracy; (b) that your use of the Website will be uninterrupted, error or defect free; or (c) that the Website or the server that makes it available to you are free of viruses or bugs or that any defect or downtime will be fixed promptly or at all. Note that if the need arises, we may suspend access to the Website or close it, or any part of it, indefinitely and without further notice to you or any third party.

Commentary and other materials posted on the Website are not intended to constitute advice upon which any reliance should be placed. To the fullest extent permitted by law, we therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

Our Products

The Products offered or promoted on the Website are not medical products or medical devices, and may produce different results for different users. The Products should be used by you only as directed.

We warrant to you that any Product purchased from us through the Website is of satisfactory quality and reasonably fit for all the purposes for which products of that kind are commonly supplied. To the fullest extent permissible under applicable law, we disclaim any and all other warranties of any kind, whether express or implied, in relation to the Products. This does not affect your legal rights as a consumer, nor does it affect any right to cancel.

Every care has been taken to ensure transparency in the pricing of our Factory cost products. However, we accept no liability for minor discrepancies, averages or fluctuations in the pricing elements.

Our Liability

If we fail to comply with these terms and conditions, we are only responsible for loss or damage you suffer that is a reasonably foreseeable and a direct result of our breaking these terms and conditions or our failing to use reasonable care and skill. We will not be responsible for any losses you suffer as a result of us breaching these terms and conditions that were not reasonably foreseeable to both you and us when you commenced using the Website, or when the contract for the sale of Products by us to you was formed. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.

To the extent allowed by law, where any claim relates to the supply of Products by us to you, our liability for losses you suffer is limited to the purchase price of the Product you purchased.

To the fullest extent permissible by applicable laws, we are not responsible for indirect losses which happen as a side effect of the main loss or damage and even if such losses result from a deliberate breach of these Terms by us that would entitle you to terminate the contract between us, including but not limited to: 

  • (a) loss of income or revenue
  • (b) loss of business
  • (c) loss of profits or contracts
  • (d) loss of anticipated savings
  • (e) loss of data
  • (f) loss of data, or
    (g) waste of management or office time however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable. 

We only supply the products for domestic and private use. If you use the products for any commercial, business or re-sale purpose we will have no liability to you for any loss of income or profit, loss of business, loss of contracts, loss of anticipated savings, loss of data, business interruption, loss of business opportunity.

Acceptable Use

We exclude liability resulting in any way from breaches of our Acceptable Use Policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use the Website and is compatible with the Website. Please be aware that we cannot and do not guarantee or warrant that any material available for downloading from the Website will be free from infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output.

Intellectual Property Policy

In this section we set out the terms relating to our intellectual property, and your use of and interaction with it.

We are the owner and/or licensee of the “Beauty Pie” trade and brand name, trade mark and get-up. Unless we expressly state otherwise, all intellectual property rights in the Website, including all copyrights, images, software, designs, text, sound, logos, artwork, look and feel of the Website, devices, branding, trademarks, product selection, articles, arrangement, product names, and other content included in or supplied as part of the Website and coordination of such content on the Website (together defined as “Copyright Material”), is owned by us or one of our group companies and are protected by copyright laws and treaties around the world. All such rights are reserved by us, our group companies and our third party licensors.

Using Our Copyright Material

You are permitted to access, store, print and use the Copyright Material on the Website for your own personal and non-commercial use and for placing orders for Products with us. However, you may not modify, copy, reproduce, publish, manipulate, upload, or distribute, by any means, any material or information on or downloaded from the Website without our prior written permission. Our status (and that of any identified contributors) as the authors of the Copyright Material must always be acknowledged.
You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by Beauty Pie or its third party licensors. BeautyPie.co.uk is a trade mark belonging to Beauty Pie. No licence or consent is granted to you to use this mark in any way, and you agree not to use this mars or any mark which are considerably similar without our prior written permission.
Any unauthorised use of the Website is strictly prohibited and may constitute a breach of our or our licensors’ intellectual property rights.

Requests to Use Copyright Material

The Website may incorporate third party content and we may be unable to grant permission for you to use any such third party content. Please contact the appropriate third party for permission to use their content.

Intellectual Property in your Contribution

Your intellectual property rights in your Contribution are subject to our Acceptable Use Policy.