Our Customer Service team are available Monday - Friday 9am - 5.30pm GMT.If you are contacting us about your order
At BEAUTY PIE, we source luxury makeup from leading suppliers in Italy, France, Germany, Korea -and soon skincare from Switzerland- and aggregate them in a UK-based warehouse before shipping orders to our members.
This means, it can take between 10-14 days from the date of your order for you to receive it. (Hey, genius - and luxury makeup at factory cost pricing - takes time.)
PLEASE GIVE YOUR ORDER ADEQUATE TIME TO ARRIVE BEFORE CONTACTING US.
(It's not that we don't love to chat, we just can't speed up the clock.)
To get any future orders faster, order less often, and upgrade to our trackable EXPRESS shipping, which should reduce your waiting time to 2 days.Email
Send us a message and we will respond within 2-3 working days.
To contact our Customer Service team by phone please call or text us:
US: 866-329-9580 Toll free
Beauty Pie Ltd.
210 New Kings Road
PLEASE DO NOT SEND RETURNS TO THIS ADDRESS
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