Contact Us CUSTOMER SERVICE

Please note: Our phone lines will be closed for the duration of the UK Bank Holiday Monday (28th May 2018). Please send any questions and queries to our Customer Service team at customer.service@beautypie.com.

Our Customer Service team are available Monday - Friday 9am - 5.30pm GMT.

If you are contacting us about your order

At BEAUTY PIE, we source luxury makeup from leading suppliers in Italy, France, Germany, Korea, Switzerland, Japan and USA.

It can take between 3-5 days from the date of your order for you to receive it. (Hey, genius - and luxury makeup at factory cost pricing - takes time.)

PLEASE GIVE YOUR ORDER ADEQUATE TIME TO ARRIVE BEFORE CONTACTING US.
(It's not that we don't love to chat, we just can't speed up the clock.)

To get any future orders faster, order less often, and upgrade to our trackable EXPRESS shipping, which should reduce your waiting time to 2 days.

Email

Send a message to customer.service@beautypie.com and we will get back to you within 1-2 working days (and hopefully much sooner). We appreciate your patience.

By Telephone

To contact our Customer Service team by phone please call or text us:
US: 866-329-9580 Toll free

BY POST

Beauty Pie Ltd.
The Point
210 New Kings Road
London
SW6 4NZ

PLEASE DO NOT SEND RETURNS TO THIS ADDRESS

PRESS ENQUIRIES, BLOGGERS AND VLOGGERS

Please email pr.us@beautypie.com for all press enquiries.